” This is a letter of gratefulness and commendation, for the work done in our property this week , the two gentlemen workers , your employees , CARL and OWEN cannot be thanked enough for the job they did , both my wife and myself Mr. Mike Slade, were so taken aback with their skills and their attention to detail on the job, and their politeness and duty to care whilst doing their job. A big thank you, to the company and an especially big thank you to those two delightful, skilfull, polite , young men. ”